Terms of Service

Scheduling & Payment Policy

  • Please contact Hung Pham at 714-488-9522 or [email protected] at least 48 hours up to a week in advance to schedule a shoot. Next day appointments are also available depending on availability. 
  • Since no Partial Deposit is required at the time of booking, Full Payment is due after the shoot is completed.​ Cash, Check, PayPal or Credit Card (additional 3% surcharge applies) are accepted.

  • Locations in Los Angeles County will incur an additional $50 travel charge.  

Cancellation/Reschedule Policy

  • If cancellation or rescheduling is necessary, the Client will provide the Photographer (and vice versa) at least 24 hours advance notice.  The Client agree to pay the Photographer a $50 late fee for any appointments canceled/rescheduled within 24 hours of a scheduled shoot.

  • If the Photographer arrives to the scheduled shoot and the Client is a no-show, cannot access the listing, or the property is not ready to shoot, the Client agree to pay the Photographer 50% of the Booked Packaged Price plus any applicable travel charges. To prevent this from happening, please be sure to follow-up with sellers prior to the shoot to ensure they'll be home and will have the place ready by then.

  • In the event that weather threatens to prevent photography, it is the Client's decision to proceed or to reschedule (applicable charges above apply). If the Client decides to proceed with the shoot, please understand that exterior shots will not be done under unfavorable weather conditions. The charge to come back to shoot the exterior will be quoted according to time and distance of the shoot.


  • All properties will photographed AS IS. It is the Client's responsibility to make sure the listing is ready to be photographed.

  • If the property is not properly cleaned or staged, the Photographer will make the best effort to create the most aesthetically pleasing and uncluttered photographs possible. 

  • Multiple angles of the same room or area will count towards the final number of finished photos. If there's any particular shot the Client would like, please let the Photographer know beforehand.

Post Production

  • Photographer will have sole discretion to select the best images for finish and delivery. 

  • Only the selected photos will be processed and edited for finished delivery.

  • Digital photo manipulation to remove unwanted objects or imperfections of the property is not included.


  • Images will be delivered electronically via online gallery by noon the following day of the shoot. Please allow up to 2 days for video. 

  • Finished photos will be delivered in JPEG format at 4x6" size and 300 dpi resolution, which will be maximized for MLS as well as high quality print on flyers. Full resolution is also available upon request. Video will be uploaded in 1080 Hi-Def. 

  • Final JPEG files are will remain available for view/download at the online gallery for the remainder of the calendar year.  

Usage Rights

  • All photos & videos created are copyrighted by Hung Pham who reserves the right to use them for promotion of his business.

  • The Client who paid for the service has the rights to use the photos and videos on any electronic or printed form of advertisement for the marketing of the property.

  • Photos and videos cannot be sold or given away by the original Client to another party. Failure to pay for the photos and videos utilized will result in a copyright infringement/violation. 

By ordering services from Hung Pham, the aforementioned Photographer, the Client agrees to the terms above which are subject to change without notice.